DayOneEcom Terms & Conditions

Member Terms of Service

Effective Date: 30/06/2026

Last Updated: 30/06/2026

These Terms & Conditions ('Terms') govern your membership with DayOneEcom, operated by Joe Nicklin trading as DayOneEcom ('DayOneEcom', 'we', 'us', 'our'), with a principal address at Apartment B709, 2 Greengate, Salford, M37HQ.

By completing your purchase and ticking the acceptance checkbox at checkout, you confirm that you have read, understood, and agree to be bound by these Terms. This constitutes a legally binding agreement between you and DayOneEcom.

If you do not agree to these Terms, you must not purchase or access the membership.

Before You Buy: Key Facts

Please read the following before completing your purchase:

–      DayOneEcom is a rolling monthly subscription. It renews automatically each month until you cancel.

–      You will be charged on your renewal date each month without further notice.

–      It is your responsibility to cancel before your renewal date if you do not wish to be charged for the next period.

–      Upon payment, you receive immediate access to all content, community, and resources included in your membership.

–      You have a 14-day right to cancel from the date of purchase under the Consumer Contracts Regulations 2013. Please see Section 5 for full details.

1. About DayOneEcom

DayOneEcom is an anti-guru ecommerce mentorship programme designed for aspiring product business owners. The programme covers dropshipping and white-label/private-label paths, and provides practical, no-nonsense education grounded in real-world experience.

Your membership includes access to:

–      All course modules and materials available within your membership tier

–      Community access via our chosen platform (as available)

–      Member resources, templates, and downloads

–      Live calls, Q&A sessions, and other scheduled content (as available)

We may update, expand, or modify the content available within your membership from time to time. Where we make material reductions to what is included, we will provide reasonable notice.

2. Eligibility and Account Responsibility

To subscribe to DayOneEcom you must:

–      Be at least 18 years of age (or the age of majority in your country of residence, if higher)

–      Provide accurate, complete, and current registration information

–      Maintain the security of your account login credentials

–      Not share your login details or account access with any other person

You are solely responsible for all activity carried out under your account. If you believe your account has been accessed without your authorisation, you must contact us immediately at joe@dayoneecom.com

We reserve the right to refuse or terminate access where these eligibility requirements are not met.

3. Subscription, Billing, and Automatic Renewal

3.1 Rolling Monthly Subscription

DayOneEcom is a rolling monthly subscription. Your membership automatically renews on the same calendar date each month until you cancel. By subscribing, you authorise DayOneEcom to charge your payment method on a recurring monthly basis without further action or notice from us.

Your first payment is taken at the point of purchase. Each subsequent payment is taken on the same calendar date each month ('renewal date'). If that date does not exist in a given month (for example, the 31st), payment will be taken on the last day of that month.

3.2 Immediate Access to Digital Content

Upon successful payment, you will receive immediate access to all content, resources, and services included in your membership. This includes all course modules, community access, resources, and any live session access available within your tier.

3.3 Price Stability

Your membership price will not increase during your current active subscription period. If we introduce a price change that affects existing members, we will provide at least 30 days' written notice before any increase takes effect.

3.4 Failed Payments

If a payment fails and is not resolved within a reasonable timeframe, we reserve the right to suspend or terminate your access until the outstanding payment is settled.

4. Cancellation and Access After Cancellation

4.1 How to Cancel

You can cancel your subscription at any time through your account dashboard on our platform. If you experience technical difficulty cancelling through your dashboard, you must contact us at joe@dayoneecom.com before your renewal date. It is your responsibility to ensure cancellation is completed before the next billing date.

4.2 Access After Cancellation

If you cancel your subscription, you will retain full access to your membership content and resources until the end of your current paid billing period. Access will be removed at the end of that period.

Except as set out in Section 5 below, no refunds or credits are issued for the remaining portion of a billing period following cancellation.

4.3 Responsibility for Renewal Charges

It is your sole responsibility to cancel your subscription before your renewal date if you do not wish to be charged for the next billing period. If you are charged for a renewal you did not intend, please contact us at joe@dayoneecom.com promptly and we will review the situation.

5. Refund Policy and Your Cancellation Rights

5.1 14-day Money Back Guarantee

We offer a 14-day money back guarantee on all DayOneEcom memberships. If you are not satisfied for any reason within 14 days of your purchase date, contact us at joe@dayoneecom.com and we will issue a full refund, no questions asked. You must also cancel your subscription through your account dashboard to prevent further charges — a refund request alone does not cancel your subscription. Your refund will be processed within 5 business days of your request.

5.2 After The 14-day Period

After the 14-day guarantee period has elapsed, all payments are non-refundable. Your subscription grants you access to the membership — not a guaranteed level of engagement or specific outcome. Non-use of the service, including not logging in, not watching content, or not attending calls, does not entitle you to a refund after the 14-day period.

5.3 Exceptions

We may at our discretion consider a refund or credit in genuinely exceptional circumstances, such as a demonstrable technical failure on our part that prevented access to the service for a sustained period. Any such request must be submitted to joe@dayoneecom.com and will be assessed case by case.

5.4 Statutory Rights

Nothing in these Terms affects your statutory rights under UK consumer law. If you believe you have a legal right to a refund, please contact us to discuss.

6. Intellectual Property and Content Licence

All content made available through DayOneEcom — including course videos, modules, workbooks, templates, slides, call recordings, community posts by DayOneEcom, and all other materials (together, the 'Content') — is the intellectual property of DayOneEcom or our licensors, and is protected by copyright and applicable law.

Your membership grants you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Content for your own personal, non-commercial learning purposes while your membership remains active and these Terms are complied with.

This licence does not permit you to:

–      Copy, download, screen-record, screenshot, or otherwise reproduce the Content in any format

–      Share, distribute, upload, or publish the Content to any third party, platform, or community

–      Use the Content to create or inform a competing product, programme, course, or service

–      Sublicence, sell, resell, or otherwise commercially exploit the Content

–      Remove or alter any copyright or proprietary notices on the Content

All rights not expressly granted in this licence are reserved by DayOneEcom.

7. Community Access and Conduct

Members may receive access to a DayOneEcom community hosted via our chosen platform. Use of the community is subject to any Community Guidelines posted within the platform.

By participating in the community, you agree to:

–      Engage respectfully with other members and the DayOneEcom team

–      Not share confidential information discussed within the community outside of it

–      Not copy, screenshot, or reproduce other members' posts or contributions

–      Not use the community to solicit, advertise, or promote external products or services without our express permission

–      Not engage in harassment, abuse, defamation, or any conduct that is discriminatory, threatening, or harmful

We reserve the right to remove community content, suspend community access, or terminate membership without refund where these conduct standards are not met.

8. No Results Guarantee

DayOneEcom provides education, mentorship, community access, and practical support for people building ecommerce product businesses. We do not guarantee any specific outcomes, earnings, or business results from participation in the programme.

Any income examples, case studies, or member experiences shared within our content, community, or marketing materials represent individual results and are not typical. Your results will depend on a wide range of factors including, but not limited to, your effort, experience, niche selection, marketing spend, product choices, and personal circumstances.

Nothing in our course content, community, calls, or communications constitutes financial, legal, or professional advice. You should seek independent advice where appropriate.

9. Prohibited Uses

You must not use DayOneEcom or its services to:

–      Share your login credentials with any other person or allow any other person to use your account

–      Circumvent or interfere with the technical security of the platform

–      Post, transmit, or publish spam, malware, or any harmful or illegal content

–      Harass, threaten, defame, or abuse any other member or the DayOneEcom team

–      Impersonate DayOneEcom or any member of our team

–      Use the service for any unlawful purpose or in violation of applicable law

10. Suspension and Termination

We may suspend or permanently terminate your access to DayOneEcom immediately and without prior notice if:

–      You have breached any provision of these Terms

–      You have copied, distributed, shared, or otherwise misused our Content

–      You have shared your account credentials or given another person access to your account or our community

–      You have engaged in conduct that is harmful, abusive, or disruptive to other members or the DayOneEcom team

–      You have made a fraudulent or manifestly unfounded payment dispute or chargeback claim

Where access is terminated due to a breach of these Terms, no refund will be issued for any unused portion of your subscription period (save for any statutory rights you may have).

11. Payment Disputes and Chargebacks

If you have a genuine concern about a payment, please contact us at joe@dayoneecom.com raising a dispute with your bank or card provider. We will always endeavour to address legitimate concerns promptly.

Where a chargeback or payment dispute is raised and we reasonably believe it is unfounded — particularly where the service has been delivered and accessed — we will submit all relevant evidence to contest the dispute. We reserve the right to pursue recovery of amounts taken via chargebacks through available legal means where appropriate.

12. Disclaimers and Limitation of Liability

Our membership and content are provided on an 'as is' and 'as available' basis. We do not warrant that the service will be uninterrupted or error-free, or that any particular content will remain available indefinitely. We reserve the right to update, modify, or remove content at any time.

To the maximum extent permitted by applicable law, DayOneEcom and its owner, employees, contractors, and partners shall not be liable for:

–      Any indirect, incidental, special, or consequential loss or damage

–      Loss of profits, revenue, data, or business

–      Loss arising from your reliance on any content, advice, or information provided through the service

Our total aggregate liability to you shall not exceed the total subscription fees paid by you in the three months preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded under UK law.

13. Indemnity

You agree to indemnify, defend, and hold harmless DayOneEcom, its owner, employees, contractors, and partners from and against any and all claims, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your misuse of the service or Content, or any fraudulent or unlawful act by you in connection with the service.

14. Confidentiality

Within the DayOneEcom community and on calls or sessions, you may be exposed to the business strategies, experiences, and contributions of other members. You agree not to disclose, share, or use outside of DayOneEcom any confidential information or member contributions accessed through the service. This obligation survives the termination of your membership.

15. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before commencing any legal proceedings, we ask that you contact us at joe@dayoneecom.com to attempt to resolve the matter informally. We will endeavour to respond to all formal complaints within 14 days.

16. General Provisions

Entire agreement — these Terms, together with our Privacy Policy, constitute the entire agreement between you and DayOneEcom in respect of the membership.

Severability — if any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be severed, and the remaining Terms will continue in full force.

Waiver — our failure to enforce any right under these Terms does not constitute a waiver of that right.

Assignment — you may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time.

Third party rights — these Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.

Changes to these Terms — we may update these Terms from time to time. Where changes are material, we will notify active members by email. Continued use of the membership following notification of updated Terms constitutes acceptance of those changes.

17. Contact

For any questions about these Terms, your subscription, or any other matter, please contact us at:

DayOneEcom

Operated by: Joe Nicklin trading as DayOneEcom

Address: Apartment B709, 2 Greengate, Salford, M3 7HQ

Email: joe@dayoneecom.com

Website: dayoneecom.com